FAQ

Q.

About ticket purchase, cancellation policy, and QR code

A.

Please refer to the ticket page below.
https://ambientkyoto.com/tickets

Q.

Is it possible to visit on the day without making a reservation in advance?

A.

Yes, you can come without a ticket but you may have to wait during busy times.

Q.

Can I enter with children?

A.

Yes, the admission is free for children under 11 years old.
We ask all visitors to cooperate in creating a quiet space due to the characteristics of the artwork. Please be mindful and be cooperative.
On 12th and 25th July, 4th Aug, these three days are KIDS welcome days.

Q.

Is it possible to take photos inside the venue?

A.

Flash or any commercial photography and camera noise is prohibited.

Q.

Is there a coin locker (cloakroom)? Is there a smoking area?

A.

There is no facility to store baggage. Also, there is no smoking area.

Q.

Eating and Drinking

A.

No food or drink within the exhibition halls.

Q.

Is it possible to go and out during the purchased day?

A.

You can only enter one time with one ticket.

Q.

Interested in covering the exhibition, where can I reach you?

A.

Please send us a message through CONTACT
info@ambientkyoto.com