FAQ
Q.
About ticket purchase, cancellation policy, and QR code
A.

Please refer to the ticket page below.

Q.
I need a receipt.
A.

Receipts can be issued from the "Purchased Ticket Status Inquiry" link at the top of the ticket purchase page.

Q.
Is it possible to visit on the day without making a reservation in advance?
A.

Please purchase same-day tickets at the ticket window at the Kyoto Chuo Shinkin Bank former welfare center venue.
Please note that you cannot enter the Kyoto Shimbun B1F venue without an advance reservation or a same-day ticket.

Q.
Will merchandise be sold online?
A.

All merchandise for this exhibition will be sold exclusively at the on-site store. The store is located at the Kyoto Chuo Shinkin Bank Kyu-Kosei Center venue.
Please note that for environmental reasons, we do not provide handbags or other such items.

Q.
Is there a discount for the physically challenged?
A.

The fee for the person with disability (physical disability certificate, rehabilitation certificate, or mental disability certificate) and one accompanying person will be charged at the same rate as college students.

Please purchase tickets at the university student rate when making reservations in advance,

Please present your notebook when you come to the venue.

Q.
Can I enter with children?
A.

Children of elementary school age and younger are admitted free of charge. However, due to the nature of the exhibited works, we ask all visitors to be considerate of the quiet space and the space to enjoy the acoustics.
Please be considerate to the extent not to be overly sensitive to children's behavior and vocalizations.

Q.
Is it free to enter and leave the exhibition after admission?
A.

Please note that once you leave the venue, you will not be allowed to re-enter.

Q.
Is eating and drinking allowed in the venue?
A.

Only beverages are allowed outside of the exhibition rooms. Alcoholic beverages are prohibited. Drinks will not be sold in the exhibition hall.

Q.
Is there a coin locker (cloakroom)? Is there a smoking area?
A.

There are no baggage storage facilities. Please use coin-operated lockers nearby for large luggage such as suitcases. There is no smoking area.

Q.
Is it possible to take photos inside the venue?
A.

Flash or any commercial photography and camera noise is prohibited.

Q.
Will there be separate tickets for the exhibition and the concert?
A.

Tickets for the exhibition and the show will be sold separately. Please select each menu item from the ticket page to purchase tickets.

Q.
I would like to do an interview, but I would like to know the procedure.
A.

Please contact CONTACT for more details. info@ambientkyoto.com